Improving the interaction between operators and quality systems

Project leader: Ger van den Kerkhof

This project gives assembly line operators the possibility of inputting data into the quality system and requesting data from it during the production process, and the impact that this has. The expectation is that the operators' involvement in quality and motivation will increase and that this will be reflected in the end product's improved quality. Currently, specialist quality control personnel often feed data in after a product has left the assembly line.
Participants in this project have set up their own case studies. The operators are already working efficiently with the system and the first results are under evaluation. Measurements are being taken to establish whether the targets defined at the beginning of the project are actually being met.